Smart Lotto Ltd. - Building Communities

Privacy Policy

We provide you with this information as we are required to do so under the EU General Data Protection Regulation (the GDPR).

Have a Question?

customercare@smartlotto.ie

1. Introduction

SLL (“we,” “us,” “our”) provides an online platform that enables Organisations, charities, and community organisations to manage their fundraising, membership, and supporter engagement activities — including online draws, raffles, ticket sales, and payments.

We are not a gambling operator. All fundraising activities and draws hosted through the SLL platform are managed and operated by the individual Organisations or organisations. Each Organisation is responsible for the conduct, management, and promotion of its own fundraising events.

SLL is committed to protecting your privacy and handling your personal information securely and transparently, in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).

2. Data Controller

Reitigh Cliste Teoranta trading as SLL

Email: customercare@smartlotto.ie

3. Personal Data We Process

We process only the information necessary to provide our services and maintain compliance with relevant laws:

We may process:

Identity and contact information
Organisation and account details
Platform usage and technical data
Support and communications data
Non-sensitive transaction metadata

4. Payment Information

SLL does not collect, process, or store payment card or bank account details. Payment details are entered directly into the secure environment of the payment service provider engaged by the organising organisation.

SLL may receive and store:

Non-sensitive transaction identifiers
Provider-issued payment tokens
Legal obligations

These are used solely for transaction confirmation, reporting, and authorised recurring transactions.

5. Payment & PCI Position Statement

Payment & Card Data Handling Summary:

SLL does not handle cardholder data
Card details are submitted directly to the payment service provider
SLL stores only non-sensitive references or tokens
All payment execution is performed by the provider
Funds settle directly to the organisation

6. Lawful Bases for Processing

We process personal data based on:

Contractual necessity
Legitimate interests
Legal obligations
Consent, where applicable

7. Data Sharing

We may share data with trusted service providers for:

Hosting and infrastructure
Security and monitoring
Analytics and support
All processors operate under GDPR-compliant agreements.

8. Data Retention

Data is retained only as long as necessary for:

Service provision
Legal and accounting requirements
Security and audit purposes

9. Your Rights

You have rights of access, rectification, erasure, restriction, objection, and data portability.

10. Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.

11. Acceptable Use

Users of the SLL Platform must:

Use the Platform lawfully and in good faith
Provide accurate and truthful information
Respect the rights of others
The Platform must not be used for:
Fraudulent or deceptive fundraising
Unlawful activities
Misrepresentation of organisational status
Commercial gambling or betting

SLL may suspend or terminate access where misuse is identified.

12. Cookie Policy

SLL uses cookies to:

Enable essential website functionality
Improve performance and user experience
Support security and analytics
Non-essential cookies are used only with user consent.
Users may manage cookie preferences through browser settings or consent tools.

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