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Privacy Policy

Privacy Policy

We provide you with this information as we are required to do so under the EU General Data Protection Regulation (the GDPR).

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1. Introduction

SLL (“we,” “us,” “our”) provides an online platform that enables Organisations, charities, and community organisations to manage their fundraising, membership, and supporter engagement activities — including online draws, raffles, ticket sales, and payments.

We are not a gambling operator. All fundraising activities and draws hosted through the SLL platform are managed and operated by the individual Organisations or organisations. Each Organisation is responsible for the conduct, management, and promotion of its own fundraising events.

SLL is committed to protecting your privacy and handling your personal information securely and transparently, in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).

2. Data Controller

Reitigh Cliste Teoranta trading as SLL

Email: customercare@smartlotto.ie

3. Personal Data We Process

We process only the information necessary to provide our services and maintain compliance with relevant laws:

We may process:

  • Identity and contact information
  • Organisation and account details
  • Platform usage and technical data
  • Support and communications data
  • Non-sensitive transaction metadata

4. Payment Information

SLL does not collect, process, or store payment card or bank account details. Payment details are entered directly into the secure environment of the payment service provider engaged by the organising organisation.

SLL may receive and store:

  • Non-sensitive transaction identifiers
  • Provider-issued payment tokens
  • Legal obligations

These are used solely for transaction confirmation, reporting, and authorised recurring transactions.

5. Payment & PCI Position Statement

Payment & Card Data Handling Summary:

  • SLL does not handle cardholder data
  • Card details are submitted directly to the payment service provider
  • SLL stores only non-sensitive references or tokens
  • All payment execution is performed by the provider
  • Funds settle directly to the organisation

6. Lawful Bases for Processing

We process personal data based on:

  • Contractual necessity
  • Legitimate interests
  • Legal obligations
  • Consent, where applicable

7. Data Sharing

We may share data with trusted service providers for:

  • Hosting and infrastructure
  • Security and monitoring
  • Analytics and support
  • All processors operate under GDPR-compliant agreements.

8. Data Retention

Data is retained only as long as necessary for:

  • Service provision
  • Legal and accounting requirements
  • Security and audit purposes

9. Your Rights

You have rights of access, rectification, erasure, restriction, objection, and data portability.

10. Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.

11. Acceptable Use

Users of the SLL Platform must:

  • Use the Platform lawfully and in good faith
  • Provide accurate and truthful information
  • Respect the rights of others
  • The Platform must not be used for:
  • Fraudulent or deceptive fundraising
  • Unlawful activities
  • Misrepresentation of organisational status
  • Commercial gambling or betting

SLL may suspend or terminate access where misuse is identified.

12. Cookie Policy

SLL uses cookies to:

  • Enable essential website functionality
  • Improve performance and user experience
  • Support security and analytics
  • Non-essential cookies are used only with user consent.
  • Users may manage cookie preferences through browser settings or consent tools.

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Address: GTEIC Údarás Industrial Estate, Ballina Rd, Belmullet, Co. Mayo, F26 P997, Ireland

WhatsApp Chat: (+353) 860363601Email: customercare@smartlotto.ie

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Copyright Réitigh Cliste Teoranta, trading as Smart Lotto | All rights reserved – © 2020–2025.